User blog comment:Kaloneous/Mass Effect 3 Ending DLC Denied and PAX/@comment-30303790-20120403222938

Something else, Bioware has changed the BSN codes of conduct. You will be shown a quick update upon entering the site, but if you're one of those people who insta-kills pop-ups you'll end up missing this:

''UPDATED (MAR. 2, 2012) Important update to site rules & code of conduct :

Effective immediately there is a zero tolerance policy on any form of abuse towards staff, moderators or other Community members.

Anyone posting a personal attack on staff, moderators or other Community members will, at the sole discretion of staff or moderators, be banned from the BioWare Social Network without notice and is no longer welcomed.

We continue to value all of our customers and fans. However participation in the BSN and engaging with staff and like-minded community members is - to be abundantly clear - a privilege, and not a right. Members may continue to discuss and critique our games and products in a civil manner, but any form of discussion targeted at an individual will not be tolerated. New and existing members who cannot adhere to the code of conduct, or maintain a civil demeanor at all times, are encouraged instead to contact customer support for any game related issues they may have.

We have made additional important changes to the Site Rules and Code of Conduct, and recommend that all our users review them by clicking on the link at the top of this notice. By continuing to use this site you are accepting the Site Rules and agree to follow these rules.

Bans and access to game content. Bans preventing access to BioWare Social Network and/or forum post access will not affect your ability to play EA games or downloadable content. Further, any PC code redemptions (for promotional items or DLC) may still be conducted via the Origin client. If you have any trouble accessing/downloading content that came with your game or if you believe your account was banned in error, please contact an EA Game Advisor for assistance.''

So it looks like they have decided to bring the hammer, but if you notice the threat of lossing your DLC that had previously been part of getting banned has been changed. I don't know how hard they're swinging, and it may be so bad that it's safest to not mention anyones name even if you're statement is a complement.