Emily Wong

Emily Wong is a human investigative journalist working on the Citadel. When she is researching for a big story, she sometimes asks for Commander Shepard's help due to her inability to access certain areas.

Mass Effect
When Shepard arrives on the Citadel, Emily is investigating corruption and organized crime. She asks Shepard to share with her any information uncovered during the investigation into Saren Arterius. Shepard can provide her with an OSD recovered from Fist's office, on which all of his files are stored.

Emily's next assignment is an investigation into the working conditions of traffic controllers on the Citadel. She asks Shepard for help again, to plant a bug in the traffic control tower above C-Sec. Shepard can either help her study the working conditions so she can break the story, or refuse to plant the bug.

While riding the elevators in the Citadel, a news report may be heard about Emily's "crime syndicate" exposé, compiled with the Commander's help. If Shepard did as Emily asked on the second assignment, the traffic controller story will also be mentioned. If Shepard refuses to plant the bug, it will instead take the form of an announcement for an interview.

Mass Effect 2
Emily can be seen in Mass Effect 2 as a newscaster via holographic video terminals on the Citadel. According to news reports, she works for the Future Content Corporation news service.

If the player assisted her in Mass Effect, she will send the player an interview request in Mass Effect 2. The following message reaches Shepard's email after visiting the Citadel for the first time:

Mass Effect 3
In 2186, Emily Wong reported for FCC News and the Alliance News Network from Earth on the Sol system's mysterious comm buoy outage. She was able to establish limited off-world communications through short text-only messages sent via a Quantum Entanglement Communicator. While reporting, she witnessed a Reaper descend through Earth's atmosphere into airspace over Los Angeles.

She eventually arrives at El Monte Airport, where she meets some members of the National Guard who are attempting to hold off the Reapers with anti-aircraft guns. The National Guard and their air support lead a counter-attack which is ultimately ineffective.

Wong realizes that the signal she is broadcasting led the Reaper forces to that location. In an attempt to escape in a sky van, Wong is shot at and injured as the Alliance forces and airport are destroyed. Bleeding badly and without any other weapons to use, she steers her sky van toward an approaching Reaper at ramming speed. Her signal is subsequently lost, and she is presumed dead.

Trivia

 * The Shadow Broker Base Video Archives includes multiple videos of Emily Wong.