User blog comment:Bluegear93/Tali's face./@comment-24174486-20120725211929/@comment-4237253-20120725215912

It's not the quality of the photo that's the problem. It's the fact that so little effort went into it, and how much of a disappointment it was. You can't make the comparison to the other photos of your squadmates, because we actually got to see their faces. The photo was a memento. In this case, the picture has replaced what should have been a dramatic reveal. It shows an utter lack of dedication to the customer.