User blog comment:Dbrown1986/The Blue Rose of Illium - A take on the minor characters of the Mass Effect series./@comment-3581090-20120717152725

I missed that there was even a message to deliver, on my first playhtrough (thanks, new-style mission log!), but I managed to stumble across Ereba in my second. And...my heart broke.

It was less about my liking Charr--not that I disliked him, of course--than it was that I was now, essentially, watching someone's world come apart as I listened to Ereba's sobbing over Charr's message. It was gut-wrenching, hearing her suffer. And knowing that I had played a part of their relationship...dammit, it suddenly made the war much more personal for me (the player).

This was one of several little flavor moments (like the Citadel's ambient dialogues) that really resonated with me--and made me wonder how those little throwaway side bits could get so much love and care while the entire rest of the game could not.