Dr. Karin Chakwas

Doctor Chakwas is the human doctor of the SSV Normandy. She enlisted in the Alliance soon after she graduated from medical school, seeking "exotic adventure", though she quickly realized that military life was not as romantic as she had imagined it to be. However, she stayed with the Alliance in order to do her duty and serve humanity. Though she sometimes considers starting her own private practice, or going to work at a medical center on one of the colonies, she feels that "there is something special about working on soldiers", and believes she would be abandoning them if she did not stay. Like most Alliance doctors, she has taken courses in alien biology, enabling her to treat the non-human crew members, particularly Liara and Garrus. Commander Shepard can replenish the squad's medi-gel stocks from the infirmary where she is usually working.

Doctor Chakwas is voiced by Carolyn Seymour.

Mass Effect
Shepard encounters Doctor Chakwas when she and Corporal Jenkins are chatting outside the comm room. The doctor finds Jenkins amusing - she teases that the 'action' he craves usually ends with her patching soldiers up in the medical room. After the mission on Eden Prime, when the Prothean Beacon knocks Shepard unconscious, Kaidan and Ashley carry the Commander back to the Normandy to be treated by Doctor Chakwas, because she has more experience than the civilian clinics on Eden Prime. She has a very calm bedside manner, assuring Shepard that everything looks normal, though she is perturbed by the Commander's vision and decides to add it to her report.

Shepard can talk to Doctor Chakwas later. She has worked with Captain Anderson on several missions, and respects his judgment: "he knows when to let things slide and when to crack the whip." The Commander can also ask how well she knows Lieutenant Alenko, but Chakwas responds that she hasn't worked with him before. She can offer an explanation of the medical problems L2 biotics suffer, which provides some background for assignments later on.

After the mutiny, Doctor Chakwas says it is strange being a fugitive from the Alliance. She tells Shepard that the crew has sacrificed everything for the Commander's mission: "don't let us down."

Mass Effect 2
Dr. Chakwas is present on the SSV Normandy when it is destroyed by the Collectors. She managed to evacuate the ship via escape pods, along with several crewmembers. After Shepard's death, Chakwas was posted at the Mars Naval Medical Center. Missing the comfort of a starship, Chakwas joins Cerberus, getting a position on the Normandy SR-2 as the ship's Chief Medical Officer and can be found in the Medical Lab. She explains that she's not working for Cerberus, but for Shepard, in order to assist the fight against the Collectors, and making it clear that she has no regrets about it, having lived through the liberation of Shanxi, the Skyllian Blitz and more.

When Shepard asks Dr. Chakwas if she needs anything, she mentions about a bottle of Serrice Ice Brandy she had lost on the SSV Normandy which she regrets never opening. If Shepard purchases a bottle and gives it to her, she'll invite the Commander to have a drink with her. Some time later, a drunk Dr. Chakwas is shown reminiscing about Corporal Jenkins and Lt. Kaidan Alenko. It is during this event that the player learns the real reason Dr. Chakwas joined Cerberus; it is because of Joker who will always need her help with his Vrolik syndrome, even if he never admits it. She feels that she needs stability in her life, and serving on the Normandy with Joker and Shepard brings her comfort. After the conversation, Dr. Chakwas is found passed out on one of the medical beds. The next time Shepard goes to have a chat with Chakwas, she apologizes for being a little unprofessional. After Shepard responds, Chakwas offers the Commander a moment to say what is on their mind.

Email: Healing of your facial scars
Because some of Shepard's scars weren't fully healed while aboard Lazarus Station, Chakwas did some research about it and sends Shepard an email about the results and a request for some resources for the medical equipment to completely heal the Commander's scars(cost=50,000 platinum.)

Suicide Mission
Later in the game, Dr. Chakwas and the rest of the Normandy SR-2's crew are abducted by the Collectors and taken to their base. If Shepard and the team proceeds immediately to rescue the crew and destroy the Collector base, the team will find Dr. Chakwas with the rest of the crew trapped in pods inside the Collector base and manage to free them all before they are processed alive by the Collectors. On the other hand, the longer the mission is delayed, the lower the number of the Normandy's crew remains alive, eventually leaving only Dr. Chakwas, alongside a few colonists, to be saved by Shepard and the team. Dr. Chakwas will be upset of having to watch her crewmates dissolved alive and becomes angrier the longer the team takes to find her.

In any case, Shepard will then choose whether or not to assign a squadmate to escort Dr. Chakwas and any remaining survivors back to the Normandy. If Shepard chooses a loyal squad member to escort Dr. Chakwas back, they will safely return to the Normandy and evacuate the system at the end of the mission. Dr. Chakwas would then comment that both Shepard and Joker are the most true friends she ever had. However, if Shepard decides not to assign a squadmate to the task, Dr. Chakwas and any other survivors will be killed en route to the Normandy.

Trivia

 * 'Chakwas' is an anagram of 'hacksaw'.
 * Carolyn Seymour also provided additional voices for BioWare's Star Wars: The Old Republic and Dragon Age: Origins.