User blog comment:Xaero Dumort/BioWare finally broke my good spirits./@comment-1388547-20120521172547

Well, I'd guess the multiplayer things -- particularly the events -- don't require much work on their part. All they need to do is write the Hackett messages and keep an eye on MP kill statistics. Even the multiplayer DLC is probably not very programmer-intensive. But I'm unforgiving of buggy software. I work with (and write) simulation software, and incorrect code is not acceptable in my world. Game developers are given far too much slack on this issue for my taste.

I suspect, though, that EA hasn't made this a priority because they've already made most of the money they're going to on Mass Effect 3, and if they lose players now they won't be losing much income -- it's not cost-effective to put programmers on this when they could be working on a new game instead. I'd say that it's a better business practice to stand behind your product and cultivate customer goodwill, but I think they've already thrown that out the window...