User blog comment:Xaero Dumort/Just announced: Mass Effect 3 : Retaliation/@comment-1900300-20121013034748/@comment-4950455-20121013043018

For every person who wanted volus in multiplayer, there were people who felt their appearance would be absurd and contradict the lore. What we got was, in my view, a pretty good compromise: volus that play pretty much exactly the way you'd expect from the lore while still being playable.