User blog comment:ZyLogic/Mass Effect fans deserve nothing more/@comment-1786741-20121010051722/@comment-1786741-20121015182815

Simple as this Lily, if a consumer complains about a product, and the producer does nothing, they risk losing that consumer. They don't HAVE to do it, it's not like we forced them. We complained, said if they didn't do anything about it they would lose us as fans, and they did something about it.