User blog comment:Lancer1289/MICROSOFT PROVES IT LISTENS!!!!!/@comment-4737729-20130619224109/@comment-4737729-20130619233417

lily, i think by definition of microsoft making these changes there are more users who want the product with the new changes then there were with the system as it is.

and really, no one has a "right" to a product. the point is that all sorts of ostensibly customer-centric industries are nonetheless extremely stubborn (generally because CEO/management egos are involved) about change, so to see an otherwise gigantic behemoth like microsoft make a 180 due to consumer concerns is a net win, however you want to spin it.

and "lowering developing/testing costs of the system" is spculation on the fact that now they don't have as massive an online check-in infrastructure to maintain, they don't have to continue to develop all the related infrastructure (even the collateral damage in the "family share" stuff being cut off), and third-party developers creating games in the system won't need to concern themselves with testing for those mechanics.