User blog comment:Lancer1289/Are People in Multiplayer Lacking in Intelligence?/@comment-1388547-20120728203814

All of these things annoy me, though I'm guilty of some of them myself. I will say that on the target or device objectives, it's easy to get caught up in fighting the enemies nearby, especially if you're getting pressed hard. This isn't necessarily a good excuse, but it is an explanation why someone might actually be aware of what they're supposed to be doing, yet not do it. I have no sympathy for people who don't help on the hack or escort missions, though -- even short-range-oriented characters need to do their part.

I am inclined to cut clueless players some slack on lower difficulty levels -- definitely on Bronze, and possibly on Silver. We were all clueless once, after all, and low difficulties are the right place to learn how to play, or test a new character concept. Unfamiliarity with the maps is also understandable for new players -- and I suspect we may still be getting an influx of new or very casual players. There's no excuse for that sort of thing on Gold or Platinum, though.

As for the store system, yeah, I don't like it either. I still don't have a quarian male Infiltrator, and that's a character that I really want. Since I've been running low on consumables lately, though, and I want to max out some of the new gear items, I've been buying a lot of Veteran Packs. They're much less disappointing because my expectations are lower (and I can buy 1-2 of them per match on Silver), and I've been getting a few Rare-level items out of them on occasion. I very much doubt the store system will ever change, though, because it's one of the ways BioWare/EA keeps us playing -- we play to earn credits to buy items to have more fun playing, and (the real clincher) if we get frustrated enough or have money to burn, we buy things for real money instead of in-game credits, providing them a steady trickle of revenue.