User blog comment:Lancer1289/MICROSOFT PROVES IT LISTENS!!!!!/@comment-4807396-20130620092252/@comment-1786741-20130620142501

I think they just realized that they probably were losing more customers than gaining with the policies for the Xbone. They had to be blind not see see that

1. The internet was ablaze with Xbox One hate pretty consistently up until the announcement and

2. The PS4 was selling better than them and gaining a lot of free publicity.