User blog comment:Kaloneous/Mass Effect 3 Ending DLC Denied and PAX/@comment-1221773-20120317215126/@comment-190.51.49.189-20120318003840

BioWare lied to us, they used deceptive claims like: “Experience the beginning, middle, and end of an emotional story unlike any other, where the decisions you make completely shape your experience and outcome.” There are more quotes in http://social.bioware.com/forum/1/topic/355/index/10056886/1

That's called deceptive advertising, as a consumer we ought to complain and defend our right to be correctly informed and not deceived before purchasing a product.