User blog:Matthew Paul/BioWare never made a case?

According to last month's issue of Game Informer, the infamous ME3 Ending was in the "Top 10 Dissapointments" at number 5. Now I'm going to explain my opinions of the ending or talk about it I want to know if this is true.

"Some fans loved the ending of Mass Effect 3. Others hated it. At first BioWare staunchly defended its right to make creative descisions, whether popular or not. Then, it changed course and released DLC that expanded (but didn't drastically alter) the ending - leaving both those its defenders and detractors unsatisfied. Worst of all, the studio never tried to make a case for its original ending."

Now I don't remember too much but I recall (correct me if I'm off) that BioWare defended the ending and basically tried to lay low in hopes it would blow over. So it might be true. What do you all think?