User blog comment:Xaero Dumort/Just announced: Mass Effect 3 : Retaliation/@comment-1900300-20121013034748/@comment-24174486-20121013050735

Except the volus really aren't "joke characters". They fill a unique niche role in multiplayer and do that niche very effectively. I will admit that I thought the idea of including volus in multiplayer would be stupid and would be impossible to do well, but after playing the Volus Engineer, I have to say that BioWare has impressed me yet again.

There's people who want something and will be happy to get it, people who aren't interested in something and won't care whether it is added or not, and people who don't want something and are only happy if no one is allowed to have what they disapprove of. BioWare's shown many times which group they aren't interested in catering to.