Hannah Shepard

Hannah Shepard is Commander Shepard's mother, if the Spacer background is chosen. During Mass Effect she served as the executive officer aboard the Alliance dreadnought SSV Kilimanjaro. One of her previous postings was on the Alliance carrier SSV Einstein.

Mass Effect
Shepard can call her from the Normandy's faster-than-light comm unit as part of an assignment to ask about a former comrade, Lieutenant Zabaleta. Hannah explains that as a marine, Zabaleta guarded the Einstein's CIC at the same time Hannah was on watch, and they became friends. When Zabaleta began drinking heavily, trying to handle his post-traumatic stress disorder after Mindoir, Hannah tried to stick up for him.

In Mass Effect 2 she is mentioned in a news broadcast as having turned down a promotion to Admiral, as she believes serving as a Captain of a starship (now the SSV Orizaba) honors her child's memory. She later sends a message to the Normandy SR-2, complaining that Shepard has not contacted her yet. This apparently only happens if the player completed the assignment in Mass Effect.

Hannah Shepard is voiced by Jane Singer.

Mass Effect 2
If Commander Shepard is a Spacer, the following message will be received: