Forum:Mass Effect 3 Major Glitch?

Okay, so I'm kinda panicking right now. My computer shut off while I was playing ME3 due to breaker issues and when I turned it back on and ran the game the Origin client gave me a pop up saying the cloud data for ME3 was different from the local data for ME3. Okay, so I clicked to use the cloud data since I figure that's the most recent. All of a sudden, I go into the game, and my progress is the same, but my Shepard's face is changed, not at all like how I had it. And then a lot of my infiltrator abilities are locked and have no points in them whatsoever, despite the fact I made it this far into the game. What the heck is going on?! Thanks to anyone who can help me!