User blog comment:Riley Heligo/Multiple, Pre Orders from GAME cancelled/@comment-41000-20120222232006

I made my pre-order in store, without having a GAME.co.uk account. I made an account using the GAME reward card I got at the same time I pre-ordered the game. When I look at the site there are no orders listed and no pre-order alerts. I also do not have the 100 points my receipt tells me I have. I made my order last week. What should I take form this?