Jackson Cross is a human member of the Andromeda Initiative.
If Pathfinder Ryder settles the Taerve Uni outpost on Voeld, Jackson becomes a merchant for the colony. He sells Initiative Armor and Consumables.
Jackson is in a relationship with Ella Menkov, the leader of missing drill technicians team that was sent by Priya Blake on a research mission. If Ryder accepts to help Priya, he finds out that Jackson's woman has been killed by a Remnant Architect.